🚚 Shipping Policy

Effective Date: July 7, 2025

At Smart Guide Pro, we aim to deliver your order quickly, safely, and affordably. This Shipping Policy outlines the terms related to order processing, delivery timelines, and shipping charges.

📦 Order Processing

All orders are processed within 1–7 business days after receiving payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders or stock delays, shipments may be delayed by a few days. In such cases, we will contact you via email or phone.

🛵 Shipping Methods & Delivery Times

Standard Delivery: 3–7 business days across Pakistan.
Cash on Delivery (COD): Available nationwide (select at checkout).
Delivery time may vary based on your location and courier service availability.

💰 Shipping Charges

Shipping charges vary depending on the product type, size, and delivery location.
The exact shipping cost will be calculated and displayed at checkout before you place your order.
Occasionally, we may offer free shipping promotions. These will be announced on the homepage or during checkout.

📦 Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with tracking details (if available).
You can also reach out to our support team for order updates at info@smartguidepro.com.

📍 Delivery Locations

We currently deliver to all major cities and towns within Pakistan.
We do not offer international shipping at the moment.

❗ Delayed or Lost Deliveries

If your order is delayed beyond the expected delivery date, please contact us and we’ll assist with a resolution.
We are not liable for delays caused by courier companies or situations beyond our control (strikes, weather, etc.).

🧾 Incorrect Addresses

Please make sure the delivery address is accurate and complete.
Orders with incorrect or incomplete addresses may be returned, delayed, or cancelled.

📬 Contact Us

Have a question about your shipment? Reach out to us at:

Email: info@smartguidepro.com