📄 Terms & Conditions

Effective Date: July 7, 2025

Welcome to Smart Guide Pro. By accessing or using our website www.smartguidepro.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

🛍️ 1. Orders & Payments

All orders placed are subject to availability and confirmation.
We reserve the right to refuse or cancel any order at our discretion.
Prices listed are in PKR and are subject to change without prior notice.
We accept Cash on Delivery (COD) and other secure payment methods as listed during checkout.

🚚 2. Shipping & Delivery

We process and dispatch orders within 1–3 business days.
The estimated delivery time varies by location, usually 3–7 business days in Pakistan.
Shipping charges are displayed at checkout and are non-refundable.

🔄 3. Returns & Refunds

Returns are accepted within 7 days of delivery if the product is unused and in its original packaging.
Refunds will be issued after inspection of the returned item and may take up to 7–10 business days.
Some products (e.g., personal care or final-sale items) are non-returnable. Please refer to our Refund Policy.

🔐 4. User Information & Privacy

By using our website, you agree to our collection and use of your data as outlined in our Privacy Policy.
We use your information to fulfill orders, improve service, and send occasional promotional updates (only if subscribed).

📌 5. Intellectual Property

All website content, logos, graphics, and product images are the property of Smart Guide Pro and may not be copied or reused without permission.

❌ 6. Prohibited Use

Users must not misuse the website for illegal or harmful purposes.
Spamming, hacking, and fraudulent behavior will result in account termination and possible legal action.

⚠️ 7. Limitation of Liability

Smart Guide Pro is not responsible for any indirect, incidental, or consequential damages resulting from the use of our site or products.
We make no guarantees regarding product performance or third-party links or services.

🔁 8. Modifications

We reserve the right to change these Terms at any time. Changes will be posted on this page with an updated effective date.

📬 Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Email: info@smartguidepro.com